Welcome to Ziva Clothing – your go-to destination for branded and designer women’s wear in Pakistan.
By using our website www.zivaclothing.com, placing an order, or interacting with our services, you agree to the terms and conditions outlined below. Please read them carefully to understand how everything works.
1. Using Our Website
When you visit or shop on Ziva Clothing:
- You confirm that you’re at least 18 years old (or using the site under parental guidance).
- All personal information shared must be accurate and up to date.
- You agree not to misuse the site for fraudulent or illegal activities.
We reserve the right to restrict access, cancel orders, or take action if any misuse is detected.
2. Product Information & Availability
We do our best to keep product listings:
- Accurate in terms of colors, designs, and sizes
- Up to date with current stock availability
However, please note:
- Colors may slightly vary depending on your screen or device.
- Some items may go out of stock quickly, especially during sales or limited drops.
If a product you ordered becomes unavailable, we’ll notify you right away and offer a suitable alternative or a full refund.
3. Order Acceptance & Cancellation
- Orders are only confirmed after successful payment and verification.
- We reserve the right to cancel or refuse any order for reasons such as pricing errors, suspected fraud, or unavailable items.
- If your order is canceled from our side, we’ll notify you and issue a full refund (if already paid).
Customers may request cancellation before the order is shipped. Once dispatched, cancellations are no longer possible.
4. Pricing & Payment
- All prices listed are in PKR (Pakistani Rupees) and include applicable taxes (if any).
- Prices are subject to change without notice, but your order will always be charged at the rate shown at the time of purchase.
- We accept various secure payment methods, including Cash on Delivery (COD), bank transfers, and card payments via secure gateways.
5. Intellectual Property
All content on Ziva Clothing’s website – including:
- Product images
- Logo and branding
- Text descriptions
- Website design
is the property of Ziva Clothing and is protected under copyright laws. You may not copy, reuse, or reproduce our content without written permission.
6. Return & Refund Policy
We have a separate Refund & Returns Policy that clearly explains:
- What items can be returned
- The timeframe for returns
- Conditions and process for refunds
Please review it before placing your order.
7. Shipping Policy
Our detailed Shipping & Processing Policy outlines:
- Estimated delivery timelines
- Shipping charges
- How to track your order
- What to do in case of damaged or delayed deliveries
Please refer to that page for all shipping-related information.
8. Limitation of Liability
Ziva Clothing is not responsible for:
- Delays caused by courier companies
- Technical issues or downtime on the website
- Losses or damages caused by improper use of our products
We will always try our best to assist you in any situation, but some factors may be beyond our control.
9. Changes to Terms
We may update these terms from time to time based on:
- New features or services
- Legal or regulatory requirements
- Customer feedback
Any changes will be posted here with the updated date.
Last Updated: October 10, 2025
10. Contact Us
For questions about these Terms & Conditions, feel free to reach out.
📩 Email: zivaclothing.help@gmail.com
📞 Call/WhatsApp: +92 325 0092828
🌐 Website: www.zivaclothing.com
Shopping with Ziva Clothing means more than just buying clothes — it’s about trust, quality, and a premium experience.