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Your privacy matters to us.
At Ziva Clothing, we value the trust you place in us when you shop online. Whether you’re browsing our latest collections or placing an order, your personal information is always protected. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
By using www.zivaclothing.com, you agree to the terms described below.
1. What Information We Collect
We collect only the information necessary to process your order and improve your shopping experience. This includes:
- Personal Details: Name, phone number, email address, and delivery information.
- Order Information: Product selection, payment details, and shipping preferences.
- Account Info: If you register on our site, we store your login credentials and purchase history.
- Technical Data: Device type, browser, IP address, and pages visited (via cookies and analytics tools).
- Payment Information: All transactions are securely processed through trusted third-party payment gateways. We do not store your credit/debit card details.
2. How We Use Your Information
We use the information collected for:
- Fulfilling your orders accurately and quickly
- Sending order updates via email or WhatsApp
- Improving our website performance and user experience
- Customer service and support
- Promotional updates (only if you’ve opted in)
- Detecting fraud and maintaining site security
We do not sell or share your personal information with third parties for marketing purposes.
3. Your Rights
You are in control of your information. You can:
- Access and update your account details
- Request deletion of your personal data
- Unsubscribe from promotional emails or WhatsApp messages at any time
- Reach out to us to ask how your data is being used
To make any request, email us at zivaclothing.help@gmail.com.
4. Cookies & Tracking
Ziva Clothing uses cookies to improve your experience. Cookies help us:
- Keep items in your cart
- Remember your login
- Personalize product suggestions
- Analyze traffic for better performance
You can disable cookies in your browser settings at any time, but some features may not function properly.
5. Keeping Your Data Safe
Your privacy is our priority. We use:
- SSL encryption for safe browsing and checkout
- Secure servers to protect stored data
- Reputable payment gateways to process orders
We also review our systems regularly to prevent unauthorized access, data leaks, or cyber threats.
6. Third-Party Services
We may share your data with third-party services only when necessary, such as:
- Courier companies for order delivery
- Payment processors to handle transactions
- Marketing tools (with your consent)
These services follow strict privacy practices and will not misuse your information.
7. Policy Updates
We may occasionally update this Privacy Policy to meet legal or operational standards.
Last Updated: October 10, 2025
We encourage you to check this page periodically to stay informed about how your data is handled.
8. Contact Us
Have questions or concerns? We’re here for you.
📩 Email: zivaclothing.help@gmail.com
📞 Call/WhatsApp: +92 325 0092828
🌐 Website: www.zivaclothing.com
At Ziva Clothing, your privacy is more than just a policy — it’s a commitment. We’re here to make sure your shopping experience stays secure, personal, and worry-free.
